IT Support Officer
Summary
An in-house IT specialist at Australia's largest solar battery installer, managing and maintaining company IT infrastructure, Microsoft 365, networking/VPN, CRM and business systems, while providing day-to-day tech support across multiple offices and driving technology improvements.
About the role
Join Aussie Solar Batteries Group, Australia's No. 1 solar battery installer by volume, as an In-House IT Specialist. This is an excellent opportunity for someone who enjoys technology, problem-solving and taking ownership of a company's IT systems. You will manage and maintain the company's IT infrastructure, support business systems, and drive technology improvements across a rapidly expanding organisation.
Key responsibilities
Manage and maintain office computers, laptops, printers, networking equipment and IT infrastructure
Provide day-to-day technical support to staff across multiple offices
Manage Microsoft 365, Outlook, email accounts and user access
Maintain office Wi-Fi, network security, VPN and remote access systems
Troubleshoot hardware, software and connectivity issues
Maintain and support the company's CRM and internal business management platforms
Assist with system integration, workflow automation and operational efficiency
Manage user permissions, system access and data security
Liaise with external software providers and developers to resolve technical issues
Support company websites, hosting, domains and business email systems
About you
At least 2–3 years of experience in IT support, systems administration or a similar role
Strong knowledge of Windows, Microsoft 365 and business networking
Familiar with CRM systems, cloud applications and website administration
Excellent troubleshooting and problem-solving skills
Can work independently and take ownership of IT-related matters
Communicates effectively with both technical and non-technical colleagues
Organised, reliable and comfortable working in a fast-growing business
About us
Aussie Solar Batteries Group is Australia's No. 1 solar battery installer by volume, based on independent industry installation rankings. As the business continues to expand across Australia, we are building a growing team of capable, hands-on and proactive professionals.
Benefits
Join a rapidly expanding company in Australia's renewable energy sector
Work directly with management and contribute to business-wide technology improvements
Take ownership of internal IT operations
Gain exposure to CRM, automation, AI and energy technology
Enjoy long-term career development opportunities as the company expands