IT Support
About the role
IT Support is responsible for diagnosing, repairing, maintenance, troubleshooting of hardware, software and network-related problems and checking of equipment upgrades.
Key responsibilities
Technical support with regards to Windows desktop operating system and servers
Network Client connectivity Windows platform
Software installation or re-installation (licensed software only and Client's standard software)
Configuration of software drivers of peripheral items
Virus Scanning and removal
Basic diagnostics and troubleshooting of hardware defects
Restoration of files from Backup System when necessary
Replacement of defective parts
Coordinate warranty claims, repair, or replacement for those units still under warranty with other suppliers
Coordinate and schedule maintenance activities with the appropriate vendor maintenance provider and end-user
Phil-Data Business Systems, Inc. is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all qualified applicants receive fair consideration for employment.
All employment decisions—including recruitment, hiring, placement, promotion, compensation, training, and career development—are based on qualifications, skills, experience, performance, and business requirements. We provide equal employment opportunities without discrimination and in accordance with applicable Philippine labor laws.