IT Support Senior Staff
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Summary
On-site IT Support role in Jakarta keeping Cermati's office IT running smoothly: maintaining the office network and internet connection, troubleshooting laptops, printers, and software, setting up PCs, producing daily connectivity reports, and handling equipment handovers during onboarding/offboarding. Core stack: Windows, Linux, macOS, office apps, and network/hardware troubleshooting.
- Help and make sure company's IT operations are running smoothly.
- Support and maintain office network and internet connection to provider.
- Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
- Create daily reports related to the connectivity & resources monitoring in the placement Office.
- Setup PCs and Laptops, and help research which items for the company to procure.
- Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.
- Bachelor Degree majoring in Computer and Network Engineering (or related fields).
- Experience as IT Support min. 1 year.
- Proficient and capable with OS Windows, Linux and Mac OS, Office application and any support software and device.
- Good knowledge in network, hardware, software and printer troubleshooting.
- Have a good problem solving skills.
- Have a good communication skills.
- Fresh graduate are welcome to apply.