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IT Support Specialist - FIFO - MIning

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Summary

FIFO IT Support Specialist providing frontline IT operational support at a mining site on an 8/6 roster from Perth. Handles incidents, service requests, networks, end-user devices, and change/asset management using ServiceNow, SAP, Cisco and Ubiquiti. 5-month contract; previous FIFO IT support experience is essential.

Salary: $55 - $61.50 p.h. + + Super

  • Must have previous FIFO - IT Support experience and be PERTH based
  • FIFO IT support role within a mining operations environment
  • 5 month contract with 8/6 roster
  • Hands-on exposure to operational technology systems and enterprise platforms

Job Summary / Overview
This role provides frontline IT operational support within a mining environment. The position supports users systems and networks to ensure reliable technology services across site operations. Previous FIFO experience is essential.

Key Responsibilities

  • Provide IT operational support across applications operating systems and networks
  • Respond to incidents service requests and problems in a timely manner
  • Support users in a busy and diverse operational environment
  • Maintain and support communication networks and end user devices
  • Assist with IT change management processes
  • Support asset management activities where required

Required Qualifications

  • Minimum 3 years of IT operational experience
  • Previous FIFO experience
  • Tertiary qualifications in Information Technology or equivalent experience

Skills & Competencies

  • Experience supporting office applications operating systems and networking
  • Familiarity with mining operational technology environments
  • Knowledge of ServiceNow SAP and asset management systems
  • Skills with Cisco and Ubiquiti technologies
  • Strong time management and organisational skills
  • Incident problem and change management capability

Working Conditions (Optional)

  • FIFO role on an 8/6 roster
  • 5 month contract

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