IT Support Specialist

Provide onsite L2 technical support for desktops, laptops, mobile devices, printers, and peripherals. Troubleshoot hardware, software, operating system, and network-related issues. Install, configure, image, and deploy Windows and macOS devices. Support Apple iPhones and iPads, including enrollment and troubleshooting. Manage incidents and service requests using ServiceNow. Perform IMAC (Install, Move, Add, Change) and break-fix activities. Configure and support Microsoft Intune, Active Directo…