IT Support Specialist with Security Clearance

Key Responsibilities: Advanced Technical Support: Deliver Tier 2 and 3 support for computer workstations, servers, printers, peripherals, and teleconferencing equipment both on-site and remotely. Troubleshoot, repair, and test hardware to minimize downtime and maximize performance. Site Surveys & Documentation: Conduct comprehensive site surveys to assess existing conVgurations and user requirements. Prepare detailed documentation, including diagrams and conVguration changes, to ensure transpar…