Sr. IT Support Specialist with Security Clearance

Primary Responsibilities: -Provide second-tier support to end-users for PC, server, mainframe applications, and hardware. -Handle problems that the first-tier help desk support is unable to resolve. -Install and test personal computers, printers, and other peripherals, configure operating systems, load -shrink-wrap programs and other application software programs. -Troubleshoot printer, computer, and peripheral incidents, perform hardware and software diagnostics, and coordinate needed repairs.…