IT Support Technician
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Summary
On-site IT Support Technician at EDClass, a UK online education provider, supporting internal staff via tickets, phone and in person. Day to day involves fixing Windows/macOS and hardware issues, administering Microsoft 365/Google Workspace, maintaining live-teaching kit (visualisers, webcams, displays), monitoring LAN/Wi-Fi and security, with a salary of £28,000–£32,000.
Salary: £28,000 - 32,000 per year Requirements: GCSE English and Mathematics at grade C/4 or above, or equivalent Level 3 IT qualification (e.g., BTEC National, T-Level, Advanced IT Apprenticeship) or demonstrable equivalent commercial experience At least 1–2 years of hands-on experience in a technical support, helpdesk, or school/college IT technician role Strong working knowledge of Windows 10/11 desktop environments and Microsoft 365 administration Practical experience diagnosing hardware co…