IT Support Technician-- Hololulu On-site
Posted Updated
IT Support Technician - Hospitality
Reports to - IT Services
Location: Honolulu - Onsite
Company Description
Edge provides integrated, managed voice and data technology systems and services for small/medium businesses and enterprises.
Position Description
As an Onsite Technician at a major hotel, provide IT desktop support as well as serve as smart hands support for various 3rd party technology vendors’ platforms such as Wi-Fi, PBX, Point of Sale, etc.
Primary Responsibilities
- Assist users with desktops, printers, and other connected devices.
- Set up, deploy, and maintain end-user equipment
- Follow up with clients to ensure resolution is complete and satisfactory
- Maintain accurate, thorough, and timely information in ticketing system