IT Support Technician / IT Support Executive
Salary: $2,600 – $2,900 per month
NO QUOTA FOR WORK PASS
📍 Location: Jurong
💰 Salary: $2,600 – $3,000 per month
🕒 5.5-Day Work Week
Working Hours:
Monday – Friday: 8:30am – 5:30pm
Saturday: 8:30am – 12:30pm
Alternate Saturday off upon confirmation
We are looking for a reliable and hands-on IT Support Technician to provide day-to-day technical support and maintain our IT systems and infrastructure.
The ideal candidate should have good knowledge of Windows environments, network administration and server support, with some exposure to SAP enterprise systems.
Key Responsibilities
Provide Level 1 and Level 2 IT support for hardware, software and network issues
Install, configure and maintain Windows operating systems and business applications
Configure and maintain Email Server and Active Directory (AD) Server
Support and troubleshoot SAP system issues, coordinating with vendors or internal teams when required
Maintain and troubleshoot LAN/WAN, servers and network connectivity
Set up and manage user accounts, access rights and permissions
Monitor system performance and identify potential IT issues
Maintain proper documentation of system configurations, issues and solutions
Support IT infrastructure projects, system upgrades and implementation
Recommend improvements to IT systems and processes where appropriate
Requirements
Diploma / Higher Nitec in Information Technology, Computer Science or related discipline
Previous experience in an IT Support / IT Technician / Helpdesk role
Good knowledge of Windows operating systems and business applications
Familiar with Active Directory, servers and network administration
Knowledge of LAN/WAN setup and troubleshooting
Exposure to SAP enterprise systems would be an advantage
Good troubleshooting and problem-solving skills
Able to communicate effectively with users and vendors
Able to work independently and manage multiple priorities
What We Are Looking For
You should be a hands-on and resourceful IT support professional who is comfortable troubleshooting day-to-day IT issues and supporting users across different systems.
Candidates with experience supporting Windows, Active Directory, networking, servers and SAP environments are encouraged to apply.