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IT Support Technician

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Summary

Provides remote and on-site IT support to clients across a wide range of industries, troubleshooting and resolving computer-related issues within ticket priority SLAs, and installing/maintaining hardware such as computers, printers, projectors, and audio equipment.

Job Description Job Description We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES • Provide remote and on-site support at client locations, using troubleshooting skills until problems are resolved. Service requests must be handled within the Ticket Response Priority Chart. • Install and maintain technology including, but not limited to, computers, printers, projectors, audio…
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