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The Supply Register

IT Support Technician

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Summary

Onsite IT Support Technician at Wolverhampton College (recruited via The Supply Register), providing first- and second-line support to staff and students: diagnosing hardware, software, network, and account issues, managing service desk tickets, and maintaining Windows/Microsoft 365 desktops, laptops, and classroom technology.

Salary: £? - ? per year Requirements: Previous experience in an IT support, helpdesk, or technical support role Knowledge of Windows operating systems, Microsoft 365, and common IT hardware Strong problem-solving and troubleshooting skills Excellent communication and customer service skills Ability to prioritise workloads and work effectively both independently and as part of a team Relevant IT qualifications are desirable A valid or update-service DBS, or willingness to obtain one An enhanced …
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