IT Systems Administrator
Summary
Sole on-site IT generalist for a modular building manufacturer in western Maine, owning everything tech: Windows Server/AD, networking, Microsoft 365, backups, plant security systems, and staff device support — while leading a server upgrade and a cloud file-storage migration.
KBS Builders is a leading modular building manufacturer in western Maine, producing residential and commercial structures for customers across New England. We are bringing our IT support in-house and are looking for a hands-on, all-around IT professional to be our dedicated on-site technology resource.
This is a sole IT role reporting to company leadership. You will be the go-to person for everything technology-related at KBS — supporting our people, keeping our systems running, and helping us modernize our infrastructure. It's a great fit for a versatile problem-solver who enjoys wearing many hats, owning their environment end to end, and seeing the direct impact of their work every day. You won't be a small cog in a large IT department — you'll be the whole department, with the autonomy that comes with it.
Two major projects are on the near-term horizon: upgrading our aging file and domain-controller servers, and migrating our project-based file storage from local servers to the cloud. You'll lead these initiatives, and we'll provide project-based contractor support so you're never carrying the heavy lifts alone.
What You'll Do
Day-to-Day Support
• Provide friendly, responsive support for all staff — desktops, laptops, mobile devices, printers, and peripherals.
• Set up, image, and deploy new workstations, including high-performance CAD/design workstations.
• Troubleshoot and resolve hardware, software, and connectivity issues quickly to keep production and office staff productive.
Systems, Network & Cloud
• Administer and maintain our Windows Server environment, Active Directory, file shares, and backups.
• Manage our network — switches, firewall, Wi-Fi, and internet connectivity — across office and plant locations.
• Administer our cloud-based systems, including Microsoft 365 (Exchange, SharePoint, Teams, OneDrive).
• Help lead the upgrade of aging file and domain-controller servers, and the migration of local project files to the cloud (with contractor support available).
• Own backups, disaster recovery, and business-continuity planning for critical systems.
Plant & Electronic Systems
• Support and maintain plant electronic systems, including the camera/video system, security and alarm systems, and door/card access control.
• Coordinate with vendors on specialized plant and building systems as needed.
Website, Marketing & Media
• Maintain and update the company website and social media accounts.
• Help edit and publish marketing and multimedia pieces (photos, video, graphics).
Security, Vendors & Ownership
• Maintain sensible, right-sized cybersecurity practices — patching, endpoint protection, access control, and user awareness.
• Manage relationships with technology vendors (ISP, hardware, software, security systems) and help manage the IT budget.
• Document systems, maintain an inventory, and build simple processes so the environment is well-organized and supportable.
• 3+ years in a hands-on IT support, systems administration, or IT generalist role.
• Solid working knowledge of Windows desktops and Windows Server, Active Directory, and basic networking (TCP/IP, DNS, DHCP, VLANs, Wi-Fi).
• Experience administering Microsoft 365 / cloud services (Exchange, SharePoint, Teams, OneDrive).
• Comfortable setting up, troubleshooting, and repairing hardware of all kinds.
• A self-starter who can work independently, prioritize well, and communicate clearly with non-technical coworkers.
• Reliable on-site presence at our western Maine facilities, with occasional after-hours availability for critical issues.
• Valid driver's license and ability to travel between local company locations as needed.