IT Systems Analyst

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:

A Systems Analyst is responsible for analyzing business needs, documenting requirements, designing functional solutions, and supporting the successful delivery of technology changes across enterprise applications and business systems. The role works closely with business users, product owners, project managers, developers, testers, architects, vendors, and operations teams to translate business requirements into clear functional specifications, process flows, user stories, acceptance criteria, data requirements, and system behavior. The Systems Analyst helps ensure that technology solutions are practical, well-documented, testable, aligned with business objectives, and delivered with quality, control, and user readiness.

1. Business Requirements Gathering and Analysis — 20%
• Engage business stakeholders to understand objectives, pain points, operational processes, system issues, and improvement opportunities.
• Elicit, analyze, validate, and document business requirements, functional requirements, non-functional requirements, assumptions, constraints, risks, and dependencies.
• Translate business needs into clear, complete, and testable requirements that can be understood by technical, quality assurance, and business teams.

2. Technical Design and Documentation — 20%
• Prepare and maintain technical design documents, system flows, process flows, data flows, sequence flows, interface specifications, API documentation, request and response structures, error handling rules, and integration behavior to support development, testing, deployment, and support activities.
• Work with architects, developers, security, data, infrastructure, QA, and vendors to ensure technical designs are complete, feasible, secure, traceable, aligned with business requirements, and ready for implementation.
• Document functional specifications, business rules, screen behavior, validation logic, non-functional requirements, data mapping, integration dependencies, audit trails, change impacts, design decisions, sign-offs, and approval records throughout the project lifecycle.

3. Process Analysis and Business Improvement — 15%
• Analyze current-state and future-state business processes to identify gaps, inefficiencies, control weaknesses, manual workarounds, and automation opportunities.
• Recommend practical process and system improvements that support operational efficiency, service quality, compliance, reporting accuracy, and user experience.
• Support business readiness by documenting revised procedures, user impacts, training needs, and transition considerations.

4. System Analysis, Integration, and Data Requirements — 15%
• Analyze system behavior, interfaces, data inputs, outputs, validations, dependencies, exceptions, reports, and integration points across applications and platforms.
• Define data requirements, mapping rules, reference data, master data needs, reconciliation logic, audit trails, and reporting requirements in coordination with technical and data teams.
• Support issue analysis, root cause investigation, system impact assessment, and change analysis for enhancements, defects, incidents, and production concerns.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.