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First Horizon Bank

IT SYSTEMS ENGINEER SR

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As a DevOps Software Platform Engineer focusing on the DevOps platform tools, you will be a crucial part of First Horizon's DevOps engineering team, building a world class developer experience. Your primary goal will be to collaboratively support and improve the DevOps platform.

Responsibilities:

  • Leverage Engineering background and skills to transition to a DevOps Platform Engineer
    • Apply experience to understand design concepts and implement features within the DevOps platform.
    • Build, test and deploy changes to a common toolchain framework.
    • Understands Semantic versioning and release management.
  • Complete understanding of Software Development Lifecycle
    • Experience with breaking down software components into features, hotfixes and bugfixes.
    • Extensive understanding of Git branching methodologies and the impact within the SDLC
  • Support existing DevOps platform by:
    • Troubleshooting issues end-to-end (pipeline, source, build, package, ext. dependencies, deploy and runtime)
    • Support the full product lifecycle ensuring highly scalable and reliable service.
    • Unit and integration testing of new and proposed changes
    • Identifying deficiencies and applying solutions to an entire platform through DevOps principles and framework
    • Utilizes monitoring and observability to both troubleshoot and provide feedback into SDLC.
    • Understand and promote developer and application Security best practices.
    • Participate in on-call to support the DevOps platform.
    • Author support documentation, user guides for internal developers.
  • Work closely with DevOps Architects and Leads to understand DevOps requirements and align with product and technology vision.
  • Continuously explore and stay current on new and emerging technologies.

Required Knowledge and Experience:

  • Minimum 10 years of experience as a DevOps or Systems Engineer or a bachelor’s degree and 6 years of experience.
  • Kubernetes -
    • Helm and Kustomize
    • CRDs, services, operator model
    • Familiarity with Azure Kubernetes Service (AKS) is a plus.
  • Docker containers -
    • dockerfile
    • docker build, Buildkit
    • docker registry
  • Source code management -
    • Bitbucket (git)
    • Git branching
    • Code reviews and pull request approvals.
  • Build tools -
    • Gradle, maven, npm/pnpm, nx-cloud
    • Buildkit (docker build)
    • familiarity with msbuild and dotnet is a plus.
    • Packages - all types of mvn, node packages
    • yum/dnf
    • familiarity with nuget and chocolatey is a plus.
  • Scripting Languages -
    • bash
    • python
    • YAML
    • Familiarity with PowerShell is a plus.
  • Programming Languages -
    • Go language
    • Groovy
    • Familiarity with Java and dotnet is a plus.
    • Familiarity with C# is a plus.
  • Databases/Caches:
    • MongoDB
    • PostgreSQL
    • Redis
  • Frameworks
    • JavaScript frameworks - NodeJS, React, Solid, Angular
    • Java Spring and Spring Boot
    • Familiarity with .NETcore or Django is a plus
  • Productivity Tools
    • Jira Software (scrum/Kanban Boards) or a similar ticketing system
    • Confluence or a similar wiki tool
  • IDE AI tools such as Devin Desktop

  • Excellent communication skills and ability to collaborate with employees at all skill levels; including the ability to translate and communicate technical and analytical issues to all types of end users.

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