IT Technical Support
Posted Updated 15
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Summary
IT technical support role: handle help desk requests, troubleshoot Windows/macOS, hardware, and networking issues, and support Windows Server/Active Directory for customers. Mix of home working and on-site support along the A38 corridor (Exeter–Bodmin) with fortnightly Heathrow-area trips including overnight stays.
Salary: £25,420 - 31,000 per year Requirements: Practical technical support, desktop support, software troubleshooting, communication, and analytical skills, with familiarity across Windows and other operating systems Previous experience in a similar role; two years of technical support experience required Preferred experience with Microsoft 365, Windows Server, routing, and firewall setups Ability to use initiative and take a first-time fix approach Strong, calm, independent analytical and pro…