IT Technician

Key Responsibilities

• Install, configure, and test equipment, systems, or software at client sites.

• Perform routine maintenance and preventative service checks.

• Diagnose and resolve technical issues (hardware, software, or mechanical).

• Respond to service calls and emergency repair requests.

• Document service activities, repairs, and part usage.

• Educate customers on proper use and basic troubleshooting.

• Ensure compliance with safety policies and industry regulations.

• Maintain tools, service vehicles, and inventory.

• Collaborate with internal teams (engineering, customer support, logistics).

• Provide excellent customer service and represent the company professionally.

Requirements

• Minimum Diploma in Information System / Electronics and Electrical. Candidates with SKM or equivalent technical qualifications are also welcome to apply.

• Fresh graduates are encouraged to apply. Candidates with 1-2 years of relevant experience in field services, technical support, or maintenance will have an added advantage.

• Strong troubleshooting and problem-solving skills.

• Ability to read and interpret technical manuals and schematics.

• Basic computer and mobile device proficiency.

• Good communication and interpersonal skills.

• Willingness to travel to client sites as required.

• Possess a valid driving license.

Perks and Benefits

• Medical Benefits

• Company Group Insurance

• Travel Allowances

• Overtime Compensation & Replacement Leaves

• Training & Career Advancement Opportunities

• Employee Personal Certification Programme

• Staff Recreation Activities

• Long Service Award