IT/Telecom Service Desk Coordinator & Field Technician Dispatcher
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NextGen | GTA: A Kelly Telecom Company IT/Telecom Service Desk Coordinator & Field Technician Dispatcher
Summary
An onsite role in Greensboro, NC coordinating IT/telecom service delivery: managing ticket workflows, scheduling and dispatching field technicians, and ensuring SLA compliance in a fast-paced IT/telecom managed services environment.
Job Description IT/Telecom Service Desk Coordinator & Field Technician Dispatcher \n Location: Greensboro, NC \n \n About the Role \n We are seeking an experienced IT/Telecom Service Desk Coordinator & Field Technician Dispatcher to support service delivery operations by managing ticket workflows, coordinating field technician schedules, and ensuring SLA compliance. This role is ideal for someone who thrives in a fast-paced IT, telecommunications, or managed services environment and enjoys bala…