Italian Customer Care (Italiano) | Porto Office | Healthcare | Start 12.11
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Description
Italian Customer Care in Porto – office-based healthcare role supporting users of diabetes-care devices.
✅ Apply in one easy step — click the 'APPLY FOR JOB' button and complete our short application form here: https://prorekruter.com/jobs/italian-customer-care-porto-healthcare/
✅ Location:
• Possible start: 12.11
• Office-based work in Porto Office Park
• Work schedule: Monday–Sunday, 24/7 rotational shifts (full-time: 40h/week, 5 days/week, with 2 rotating days off)
• Occasional night shifts with applicable allowance
• Fast and fully online recruitment process
✅ Project:
As an Italian Customer Care Advisor, you will support customers using diabetes-care and medical devices.
You will combine customer service with basic technical guidance in a structured international healthcare project.
✅ As a Customer Care Advisor you will:
• Support customers by phone, email and chat
• Answer questions about diabetes-care devices and services
• Guide users through basic troubleshooting
• Assist with orders, renewals and documentation
• Maintain accurate records and escalate complex cases
✅ Competitive salary and remuneration system:
• Base salary: €1,000 gross/month x14
• Fixed project bonus: €200 gross/month
• Extra Project Bonus: €100 gross (part of a total of €1,200 gross paid monthly during the first year of contract!)
• Night shift allowance: 25% for each night hour worked
• Meal allowance: €7.63 net/day, approximately €167/month, via meal card
Total monthly package: €1,300 gross/month €167 net/month meal allowance applicable night allowance, plus 2 extra base-salary payments per year (€2,000 gross total)
✅ What we offer:
• Possible start: 12.11
• Full-time 6-month fixed-term contract with possibility of extension
• Office-based work in Porto Office Park
• Full paid training provided
• Private Health Insurance from Day 1
• Fast online recruitment process
✅ Requirements:
• Italian at C2 level
• English at B2 level or higher
• You live in Porto or are ready to relocate
• Customer-focused communication skills
• Previous Customer Support experience is a great advantage, but not mandatory
✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.
Interested in this Italian Customer Care Porto opportunity?
Apply with your CV – your new job is just a click away!
Explore more jobs in Portugal
Related Searches:
Italian Customer Care Porto · Italian-speaking jobs Portugal · Healthcare customer support · Medical device customer service · Italian jobs Porto · Office jobs Portugal · Lavoro italiano Porto · Lavorare in Portogallo
✅ Ready to apply? One easy step — click the 'APPLY FOR JOB' button and complete our short application form here: https://prorekruter.com/jobs/italian-customer-care-porto-healthcare/
✅ More Italian-speaking jobs in Portugal can be found on our job board: https://prorekruter.com
✅ Apply in one easy step — click the 'APPLY FOR JOB' button and complete our short application form here: https://prorekruter.com/jobs/italian-customer-care-porto-healthcare/
✅ Location:
• Possible start: 12.11
• Office-based work in Porto Office Park
• Work schedule: Monday–Sunday, 24/7 rotational shifts (full-time: 40h/week, 5 days/week, with 2 rotating days off)
• Occasional night shifts with applicable allowance
• Fast and fully online recruitment process
✅ Project:
As an Italian Customer Care Advisor, you will support customers using diabetes-care and medical devices.
You will combine customer service with basic technical guidance in a structured international healthcare project.
✅ As a Customer Care Advisor you will:
• Support customers by phone, email and chat
• Answer questions about diabetes-care devices and services
• Guide users through basic troubleshooting
• Assist with orders, renewals and documentation
• Maintain accurate records and escalate complex cases
✅ Competitive salary and remuneration system:
• Base salary: €1,000 gross/month x14
• Fixed project bonus: €200 gross/month
• Extra Project Bonus: €100 gross (part of a total of €1,200 gross paid monthly during the first year of contract!)
• Night shift allowance: 25% for each night hour worked
• Meal allowance: €7.63 net/day, approximately €167/month, via meal card
Total monthly package: €1,300 gross/month €167 net/month meal allowance applicable night allowance, plus 2 extra base-salary payments per year (€2,000 gross total)
✅ What we offer:
• Possible start: 12.11
• Full-time 6-month fixed-term contract with possibility of extension
• Office-based work in Porto Office Park
• Full paid training provided
• Private Health Insurance from Day 1
• Fast online recruitment process
✅ Requirements:
• Italian at C2 level
• English at B2 level or higher
• You live in Porto or are ready to relocate
• Customer-focused communication skills
• Previous Customer Support experience is a great advantage, but not mandatory
✅ EU citizenship or a valid residence permit with full rights to work in Portugal is required.
Interested in this Italian Customer Care Porto opportunity?
Apply with your CV – your new job is just a click away!
Explore more jobs in Portugal
Related Searches:
Italian Customer Care Porto · Italian-speaking jobs Portugal · Healthcare customer support · Medical device customer service · Italian jobs Porto · Office jobs Portugal · Lavoro italiano Porto · Lavorare in Portogallo
✅ Ready to apply? One easy step — click the 'APPLY FOR JOB' button and complete our short application form here: https://prorekruter.com/jobs/italian-customer-care-porto-healthcare/
✅ More Italian-speaking jobs in Portugal can be found on our job board: https://prorekruter.com