ITSM Process Lead (CM/IM/PM/RM)

Job Role:ITSM Process Lead (CM/IM/PM/RM) Location : Raritan, NJ (Onsite) Visa Status: USC/GC Only Job Description : ITSM Process Lead – Change, Incident, Problem & Release Management The Process Lead is responsible for end‑to‑end governance, execution, and continuous improvement of core ITSM processes for the DePuy program. This role ensures operational stability, regulatory compliance, and alignment with Johnson & Johnson ITSM standards during transition and steady‑state operations. Key Respon…