IVR Cyara Tester
Summary
Designs and runs automated IVR tests using Cyara to validate call flows, routing, and integrations in Amazon Connect for contact-center systems.
Role: IVR Automation Tester Location: Remote Job type: C2C/W2/1099 Note: No Must have skills: IVR & Cyara Automation Tester Role: IVR & Cyara Automation Tester Experience Level: 5~10 years Key Responsibilities: Perform end-to-end IVR testing across multiple channels and languages Design, develop, and execute Cyara automated test scripts for IVR and call flow validation. Validate Amazon Connect call flows, routing logic, and integrations.