java L3 Support engineer

Dear Candidates,

Currently we have job opportunity with Java L3 Support Engineer for Bangalore location on a full time or permanent basis with a leading MNC .

Interested candidates can check the detailed JD below and suitable candidates can share their updated resume with below mentioned contact details.

Mail Id: soujanya.das@ridik.net

WhatsApp: 7325944228

JD:

Skill/Position: Java L3 Support Engineer(Production/Application)

Job Type:Direct payroll/Full Time/Permanent

Company Name: MNC

Job Mode: Work from Office(5 days)

Job Location: Bangalore, whitefield

Notice Period: Immediate/Serving Notice period Only

Salary:Upto 17 LPA

Shift time: Rotaional Shifts

No cab facility

Roles and Responsibilities:

Job Summary:

We are looking for an experienced Java Production Support / L3 Support Engineer to manage critical production issues, troubleshoot application failures, perform root cause analysis, and ensure the stability and availability of business-critical applications. The candidate should have strong technical expertise in Java, SQL, application debugging, and production incident management.

Key Responsibilities:

• Provide L3-level production support for Java-based applications.
• Troubleshoot complex production incidents, application failures, and performance issues.
• Perform root cause analysis (RCA) and implement permanent fixes for recurring issues.
• Analyze application logs, stack traces, thread dumps, and heap dumps to identify defects.
• Work on Java, Spring Boot, REST APIs, and microservices-based applications.
• Write and execute SQL queries to investigate data-related issues.
• Monitor application health, logs, and system performance.
• Collaborate with development, infrastructure, DevOps, and database teams to resolve critical issues.
• Handle incident management, problem management, and change management processes.
• Support application deployments, production releases, patches, and hotfixes.
• Ensure adherence to SLA timelines and maintain proper incident documentation.

Required Technical Skills:

• Strong experience in Core Java and J2EE.
• Hands-on experience in Java Production Support / L3 Support.
• Knowledge of Spring Boot, Spring Framework, and REST APIs.
• Strong SQL and database troubleshooting skills.
• Experience with log monitoring and analysis tools such as Splunk, ELK, or Kibana.
• Familiarity with Linux/Unix commands and shell scripting.
• Understanding of application servers such as Apache Tomcat, JBoss, or WebLogic.
• Experience with incident management tools such as ServiceNow or Jira.
• Knowledge of Git, CI/CD, and deployment processes.
• Understanding of multithreading, memory management, and Java performance tuning.