JIRA Administrator

Roles and Responsibilities :

• Manage JIRA instances for multiple clients, ensuring seamless project tracking and issue resolution.
• Develop custom workflows, fields, and automations using Groovy scripting to meet client requirements.
• Collaborate with cross-functional teams to identify areas for process improvement and implement changes in Confluence documentation.
• Provide technical support to end-users on JIRA usage, troubleshooting issues, and resolving queries.

Job Requirements :

• 7-15 years of experience in IT Services & Consulting industry as a JIRA Administrator or similar role.
• Proficiency in Atlassian tools such as JIRA Server, JIRA Service Desk, Confluence, Script Runner (Groovy), etc. .
• Strong understanding of Agile methodologies and ability to work effectively in an agile environment.