Junior Application Support Engineer
Description
Unleash digital innovation — empower seamless application support in a dynamic environment!
Lisbon-based opportunity with hybrid work model
As a Junior Application Support Engineer, you will be working for our client, a leading player in the technology solutions industry. You will play a vital role in ensuring optimal performance and support of critical applications, helping to drive client satisfaction and operational excellence. This position offers an excellent platform for growth and career development within a forward-thinking organization.
Your main responsibilities:
- Provide responsive assistance to users, troubleshooting application issues promptly and effectively
- Monitor systems proactively to identify and resolve potential disruptions before they impact operations
- Collaborate with cross-functional teams to implement fixes and improvements for existing applications
- Document support activities, technical solutions, and recurring issues for continuous improvement
- Assist in the configuration and deployment of application updates and patches
- Maintain a strong understanding of client software environments to support diverse user needs
- Support the team in ensuring compliance with internal standards and procedures
You're ideal for this role if you have:
- At least 1 year of experience in application support or a related technical role
- Strong communication skills in English (must) and French (must)
- Basic understanding of application management, troubleshooting, and system monitoring tools
- Familiarity with software deployment and configuration processes
- Ability to work collaboratively in a hybrid environment with limited remote days
It is a strong plus if you have:
- Relevant certifications in support or IT service management (ITIL, etc.)
- Prior experience working in a support role within an international or multicultural environment
Language required for the role:
- Good command of English and French
Eligibility to work:
- Only candidates with an existing legal right to work in the European Union will be considered for this role.
#MAKEYourCareerBETTER
Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.