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Junior Cyber Security & IT Support Technician

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Summary

A junior technician at a financial services organisation who provides day-to-day IT support (device setup, troubleshooting, user accounts) while assisting with cyber security tasks like monitoring alerts, vulnerability reviews, and security documentation. Works with Microsoft 365, Windows, Active Directory, and network/Wi-Fi infrastructure.

Salary: £26,100 - 26,100 per year

Requirements:
  • Enjoys solving problems
  • Has an interest in technology and cyber security
  • Is keen to learn and develop new skills
  • Communicates well with a variety of people
  • Can work independently and as part of a team
  • Takes pride in providing excellent customer service
  • Has strong attention to detail
Responsibilities:
  • Providing technical support to colleagues across the business.
  • Assisting users with software, hardware, and connectivity issues.
  • Setting up laptops, desktops, mobile devices, and user accounts.
  • Troubleshooting common IT problems and escalating more complex issues when necessary.
  • Supporting the maintenance of business networks and connectivity.
  • Assisting with the configuration of switches, routers, and wireless technologies.
  • Monitoring network performance and reporting potential issues.
  • Learning how secure business networks are managed.
  • Monitoring security alerts and investigating potential threats.
  • Assisting with security checks and vulnerability reviews.
  • Supporting cyber awareness initiatives across the company.
  • Helping maintain security documentation and compliance records.
  • Learning how organisations protect sensitive financial data and systems.
Technologies:
  • Active Directory
  • Cloud
  • Hardware
  • Support
  • Microsoft 365
  • Mobile
  • Network
  • Security
  • Windows
  • Office 365

More:

We are a financial services organisation in South Yorkshire seeking a motivated Cyber Security & IT Support Technician to join our technology team. This role offers the opportunity to develop practical skills across cyber security, networking, and IT support while working in a professional environment where technology and data security are critical to business success. You will gain hands-on experience supporting colleagues, maintaining IT systems, assisting with cyber security activities, and learning from experienced professionals within the sector. The role provides exposure to Microsoft 365, Windows Operating Systems, Active Directory, Network Infrastructure, Wi-Fi Technologies, Endpoint Protection Software, Cyber Security Monitoring Tools, Cloud-Based Services, and Business IT Systems.

last updated 39 week of 2026

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