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Junior IT Consultant (Fresh Graduates)

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Summary

Junior IT Consultant for a Hong Kong-based cloud payroll/HR SaaS: reviews client payroll processes, configures and maintains the HR payroll system, troubleshoots issues, and supports customer enquiries. Hybrid role at Bandar Sunway, Selangor, liaising with clients in Hong Kong and Australia.

Salary: RM 3,000 – RM 3,500 per month

Client Background

The company, headquartered in Hong Kong since 2015, specialize in offering a cloud-based payroll and HR management system that helps businesses achieve digital transformation. It is compliant in Australia, Hong Kong, Taiwan, and Macau, making it a versatile solution for businesses operating in these regions. The platform offers full-covered HR management modules, has assisted over 400 firms in achieving digital transformation, and can be seamlessly integrated with other systems.


Working Mode

Hybrid mode @ Bandar Sunway


Tenure

Permanent


Job Description

  • Review customers’ payroll processes, policies, and business requirements to understand their needs.

  • Configure and maintain the HR payroll system to meet customer requirements and ensure accurate payroll results.

  • Identify and troubleshoot system issues, providing timely solutions and follow-up support.

  • Address customer enquiries by investigating problems, recommending solutions, and ensuring issues are resolved.

  • Collaborate with internal Business Development and Product teams to improve customer experience and satisfaction.


Job Requirements

  • Candidate must possess at least a Diploma or Degree in Computer Science/Information Technology or equivalent.

  • Open for fresh graduate and those with 1-2 years of experience who is familiar in coding or programming in any programming languages.

  • Keen to pursue a non-programming role.

  • Advantageous: Have some basic payroll/HR knowledge. Not a must.

  • Required language(s): English and Chinese. This role required to liaise with clients in Hong Kong and Australia.

  • ONLY OPEN TO LOCAL MALAYSIANS.


**Only shortlisted candidates will be contacted due to the number of applicants. All the best in your job hunt!

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