Junior IT Engineer

Salary: $2,000 – $3,000 per month

Key responsibilities

· Troubleshoot and resolve technical issues related to hardware, software, and network systems

· Provide remote and on-site support to end-users, addressing their technical concerns and resolving issues efficiently

· Perform routine maintenance tasks, such as software updates, patches, and system checks

· Assist in the deployment and configuration of new hardware and software

· Identify and diagnose technical problems, providing timely and effective solutions

· Collaborate with senior IT staff to resolve complex technical issues

· Document technical issues, resolutions, and procedures for future reference

· Maintain accurate records of IT assets, software licenses, and system configurations

· Provide training and guidance to end-users on the use of IT systems and applications

· Develop and maintain user documentation and guides

Requirements

• ITE/Diploma in Computer Science, Information Technology, or a related field

• Minimum 1 year experience with help desk software/ticketing systems and understanding of computer systems, networks, and operating systems (Windows, macOS, Linux)

· Excellent communication and interpersonal skills

· Strong problem-solving and analytical skills

· Ability to work in a fast-paced environment and prioritize tasks effectively

· Good time management and organizational skills

· Certifications: CompTIA A+, Network+, or similar certifications are a plus

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

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