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Encora

Junior IT Support

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Summary

On-site junior IT support role in Campinas, SP: responding to user requests and incidents, installing/configuring workstations and peripherals, maintaining inventory, and updating operating systems. Core stack: Windows/macOS (Linux preferred), hardware, TCP/IP networking, Microsoft Office 365, and Active Directory/Intune tooling.

Job Title: Junior IT Support

Key Skills: Windows, Microsoft Office 365, Hardware, TCP/IP Network and Technical support.

Location: Campinas - SP

Mode: On-site

We at Coforge are hiring Junior IT Support with the following skill set.

Key Responsibilities

  • Respond to and resolve requests and incidents reported by users regarding systems and hardware on workstations;
  • Install and configure computers, peripherals and accessories for new projects/collaborators;
  • Support and update all operating systems available on the network for workstations;
  • Evaluate the capacity and performance of workstations;
  • Maintain an inventory of workstations, cell phones, peripherals and spare parts for hardware;
  • Create and maintain procedures regarding processes, systems and hardware on workstations;
  • Request the purchase of workstation, cell phone and peripheral equipment;
  • Contribute to initiatives to improve the services offered, methods and processes;
  • Contribute to a collaborative work environment, encouraging the exchange of experiences that help in the personal and professional growth of everyone;
  • Keep up to date in your area of expertise.

Required Skills & Qualifications

  • Knowledge of Windows operating systems;
  • Knowledge of hardware (laptop, desktop, printers and peripherals);
  • Knowledge of TCP/IP Network;
  • Knowledge of Microsoft Office 365.

Preferred Skills

  • Knowledge of Linux and macOS operating systems;
  • Knowledge of Active Directory (AD) on prem and Azure;
  • Microsoft administration and security tools;
  • Advanced English.

Posted On: 5-10-2026

At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

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