Junior IT Support

Salary: £? - ? per year

• Genuine interest in IT and technology.
• Some knowledge or experience of PCs, server environments, or networking.
• Excellent communication and interpersonal skills, including confidence speaking with customers face-to-face.
• Friendly, approachable, and professional manner with a strong customer-focused attitude.
• Ability to listen, understand customer needs, and explain information clearly.
• Proactive attitude, willingness to learn, and confidence taking initiative.
• Strong problem-solving skills and a desire to build a long-term career in IT.
• A relevant IT course, degree, or qualification is beneficial but not essential; self-learning, personal projects, or practical experience are also welcomed.

• Develop knowledge of PC hardware, server infrastructure, and networking.
• Communicate directly with customers face-to-face, understand their needs, and provide a positive customer experience.
• Build strong working relationships through clear communication, professionalism, and a helpful attitude.
• Apply existing technical knowledge while gaining hands-on experience.
• Learn from experienced professionals and develop skills in an IT infrastructure environment.
• Demonstrate initiative, problem-solving skills, and a willingness to learn.

• Hardware
• Support

More:

We are recruiting for our clients Junior IT Support role in Telford, offering a salary of £24,000–£30,000 per annum. The position is an initial temporary contract of up to 12 months, with the intention of offering the full 12 months to candidates who are performing well. It offers an opportunity to gain practical experience and develop a career in IT Infrastructure, with potential for a longer-term career pathway, including consideration for an IT Infrastructure apprenticeship for candidates who demonstrate exceptional ability and meet the relevant entry requirements. The role is suited to someone at the beginning of their IT career.

last updated 41 week of 2026