Key Account Executive

Job Purpose

To execute the company’s sales strategies by managing assigned key accounts, building strong customer relationships, and achieving defined sales targets. The Key Account Executive plays a vital role in expanding product awareness, driving business growth, and delivering outstanding customer service within the assigned area.

• Key Responsibilities

Sales & Target Achievement

• Achieve or exceed assigned sales targets for specific products in the designated territory or accounts.
• Ensure implementation of monthly and quarterly activity plans to support target delivery.

Key Account Management

• Maintain and grow relationships with assigned key accounts, acting as the primary point of contact.
• Ensure proper documentation of all key account activities and maintain updated customer files.
• Support the execution of commercial agreements and promotional initiatives.

Market Intelligence

• Collect and relay market insights to sales management regarding competitor activity, customer needs, and emerging trends.
• Monitor competitor performance and suggest strategic actions to improve market positioning.

Customer Relationship Management

• Develop trust-based relationships with healthcare professionals, purchasing stakeholders, and institutional decision-makers.
• Respond to customer inquiries and complaints in a professional and timely manner, ensuring customer satisfaction and loyalty.

Reporting and Forecasting

• Submit accurate and timely reports on sales performance, account status, and field activities.
• Assist in forecasting demand and provide feedback to support sales planning and inventory control.

Team Collaboration

• Collaborate with the wider sales and marketing team to align on goals and campaigns.
• Support field activities, conferences, and promotional events when required.

Compliance and Resource Utilization

• Ensure all promotional and sales activities are conducted in line with company policies, ethical standards, and industry regulations.
• Optimize the use of company-provided tools and resources to maximize customer engagement and business impact.

• Qualification & Experience (Internal)
• At least 3 years’ experience as executive medical rep with two years 100% and one year 95% sales achievement.
• Strong ability to build and maintain client relationships.
• Effective communication, negotiation, and presentation skills in both English and Arabic.
• Demonstrated ability to meet or exceed sales targets.

• Qualification & Experience (External)
• Bachelor’s degree in pharmacy, Life Sciences, Business, or a related field.
• 3–4 years as key account experience in the pharmaceutical company.
• Strong ability to build and maintain client relationships.
• Effective communication, negotiation, and presentation skills in both English and Arabic.
• Demonstrated ability to meet or exceed sales targets.

• Key Competencies
• Good understanding of the healthcare and pharmaceutical market in Saudi Arabia.
• Commercially driven with a focus on achieving measurable outcomes.
• Strong interpersonal skills and customer-centric mindset.
• Ability to analyze territory and account data to identify opportunities.
• Self-motivated, organized, and capable of managing multiple accounts effectively.
• Proficiency in Microsoft Office and CRM systems (e.g., Salesforce, Veeva).