Key Account Manager

• We have an exciting opportunity for a Key Account Manager to join the team. This is far more than account management. You will take ownership of a portfolio of strategically important customers, developing trusted relationships, identifying opportunities for growth and creating long-term value for both customers and Addison Lee
• Own and develop a portfolio of strategic corporate accounts
• Deliver retention, growth and profitability targets
• Build relationships with key stakeholders
• Create and execute strategic account plans
• Identify, cross-sell, upsell and new business opportunities
• Lead commercial reviews, contract renewals and negotiations
• Use customer insights and performance data to make recommendations
• Act as the voice of the customer internally
• Work cross-functionally to deliver exceptional client outcomes
• This role reports to Sales Manager – Key Accounts

Benefits

• Paid volunteering leave
• Flexible working
• Private medical insurance
• 33 days annual leave (including Bank holidays)
• Employee assistance programmes
• Season ticket loans
• Discounted cabs and courier services
• £55 Gym allowance
• Support with career development via apprenticeships

• Excellent communication and presentation skills
• Self-motivated, proactive and growth-oriented approach
• Strong commercial awareness and negotiation skills
• Proven experience in Key Account Management, Strategic Account Management or B2B Sales
• Track record of growing customer revenue and retention
• Exceptional stakeholder management capabilities
• Commercial and analytical mindset, with the ability to use data to drive decisions