Key Account Manager ( CNS )
Essential Functions
Client Relationship Management
- Develop and maintain strong, long-term relationships with key accounts.
- Serve as the primary point of contact for assigned customers and address their needs effectively.
- Understand customer business objectives and identify opportunities to enhance value in the CNS segment.
Sales and Account Growth
- Achieve sales targets and drive revenue growth within assigned accounts.
- Develop and implement strategic account plans to increase market share and customer satisfaction.
- Collaborate with internal stakeholders to provide tailored solutions that meet customer requirements.
Market and Product Expertise
- Maintain a strong understanding of the CNS market, competitive landscape, industry trends, and emerging therapies.
- Educate customers on existing and new CNS products, highlighting their clinical benefits and applications.
Strategic Planning and Reporting
- Monitor account performance and provide regular updates on sales activities and market trends to management.
- Develop strategies to address account challenges and capitalize on growth opportunities.
Cross-Functional Collaboration
- Partner with Marketing, Medical, and Research teams to ensure alignment and effective execution of business strategies.
- Communicate customer insights and feedback to internal teams to support product enhancements and future development.
Additional Responsibilities
- Participate in industry conferences, scientific meetings, and other relevant events.
- Maintain compliance with company policies, industry regulations, and ethical standards.
- Undertake business travel as required to support customer engagement and organizational objectives.
- Contribute to special projects and initiatives assigned by management.
Science Graduate
Minimum 5yrs of work experience