Key Account Manager
This is a remote position.
Do you build client relationships that last? Can you spot growth opportunities before anyone else does?
If you’ve got a head for business and a heart for people, ourKey Account Manager role at CUBE84could be exactly what you’ve been looking for.
What you’ll do:
Be the face of CUBE84 for our key clients
Own and manage relationships with some of our most valued accounts.
Go beyond project management — build deep trust, understand client goals intimately, and be their go-to advisor.
Make regular check-ins, strategic conversations, and a commitment to customer success a part of your everyday rhythm.
Ensure that every conversation and interaction with you addstremendous valueto the client — you’re not just responsive, you’re indispensable.
Drive growth, not just retention
You know how to listen for opportunities — whether it’s a service they haven’t tapped into or a challenge they haven’t solved yet.
You’ll identify where we can add more value, pitch smart solutions, and work closely with internal teams to make it happen.
Your background in Salesforce delivery means you can spot real potential — and speak the client’s language.
You know how to listen for opportunities — whether it’s a service they haven’t tapped into or a challenge they haven’t solved yet.
You’ll identify where we can add more value, pitch smart solutions, and work closely with internal teams to make it happen.
Your background in Salesforce delivery means you can spot real potential — and speak the client’s language.
Think globally, act personally
Most of your clients will be in the US. You’ll understand their unique business dynamics and ensure we’re not just delivering work — we’re delivering impact.
You’ll need a validUS visaand the willingness totravel once a quarterto strengthen these relationships in person.
Most of your clients will be in the US. You’ll understand their unique business dynamics and ensure we’re not just delivering work — we’re delivering impact.
You’ll need a validUS visaand the willingness totravel once a quarterto strengthen these relationships in person.
Bring clarity, structure, and a client-first mindset
You’ll keep account plans up to date, share insights regularly with our leadership, and make sure we’re always one step ahead.
Working with our delivery, pre-sales, and leadership teams, you’ll align priorities and ensure every engagement is a win for the client — and for us.
You’ll keep account plans up to date, share insights regularly with our leadership, and make sure we’re always one step ahead.
Working with our delivery, pre-sales, and leadership teams, you’ll align priorities and ensure every engagement is a win for the client — and for us.
Requirements
You’ll thrive in this role if you have:
Overall 10+ years of experience, with at least 5–8 years specifically inSalesforce deliveryandaccount management
A demonstrated ability to sell within existing accounts, uncovering new opportunities through strategic engagement
A solid understanding of Salesforce Clouds and how they translate into business value
Strong communication and storytelling skills, with the ability to influence both internal and client-side stakeholders
A proactive approach, strong organizational skills, and a strategic mindset focused on long-term success
Are experienced in building account growth strategies and account planning frameworks
Have exposure to cross-functional collaboration across delivery and sales
Bring a consultative approach to client engagement, with a focus on long-term partnership building
Overall 10+ years of experience, with at least 5–8 years specifically inSalesforce deliveryandaccount management
A demonstrated ability to sell within existing accounts, uncovering new opportunities through strategic engagement
A solid understanding of Salesforce Clouds and how they translate into business value
Strong communication and storytelling skills, with the ability to influence both internal and client-side stakeholders
A proactive approach, strong organizational skills, and a strategic mindset focused on long-term success
Are experienced in building account growth strategies and account planning frameworks
Have exposure to cross-functional collaboration across delivery and sales
Bring a consultative approach to client engagement, with a focus on long-term partnership building
Bonus points if you:
Have managed multi-year enterprise accounts or clients with global operations
Are familiar with usage-based or subscription-based business models
Have ledExecutive Business Reviews (EBRs)or Quarterly Planning sessions with C-level stakeholders
Have worked in ahigh-growth consulting environmentwhere agility and structure need to coexist
Have experience in drivingrenewals, upsells, crosssells and expansionsas part of your core responsibilities
Have managed multi-year enterprise accounts or clients with global operations
Are familiar with usage-based or subscription-based business models
Have ledExecutive Business Reviews (EBRs)or Quarterly Planning sessions with C-level stakeholders
Have worked in ahigh-growth consulting environmentwhere agility and structure need to coexist