Key Account Manager - Enterprise Sales & Account Growth - US Market

We're hiring a Key Account Manager for Enterprise Sales. Own & grow a portfolio of US enterprise accounts, drive upsell/cross-sell and revenue expansion. CRM exp (Salesforce/HubSpot) preferred.

Shift Details: US Shift

Compensation: Max 50lpa (50:50 Split)

Ideal Profile:

- 5-8 yrs in enterprise sales/account management.

- Product-based/SaaS background.

- Mix of hunting + farming skills.

- Strong CXO engagement & negotiation skills.

- Product Based Company Exp is MUST.

Role Overview:

The Key Account Manager will serve as the primary strategic partner for our high-value enterprise clients in the US market. Working within a dedicated US shift, you will manage the entire post-sales lifecycle, focusing on deepening client relationships and driving long-term revenue growth. You will collaborate closely with internal product and engineering teams to ensure our solutions align with client objectives, while engaging directly with CXOs and senior decision-makers to identify expansion opportunities and ensure high levels of customer satisfaction.

Key Responsibilities:

- Manage a portfolio of enterprise accounts to ensure high retention rates and consistent revenue growth through proactive relationship management.

- Drive account expansion by identifying opportunities for upselling and cross-selling additional modules or services that address evolving client needs.

- Engage with CXOs and key stakeholders to align our product roadmap with their strategic business goals, ensuring our solutions remain integral to their operations.

- Lead quarterly business reviews to demonstrate value, report on performance metrics, and secure commitment for future growth initiatives.

- Coordinate with cross-functional teams to resolve complex client issues and ensure seamless service delivery during US business hours.

- Develop and execute account-specific growth plans that map out long-term engagement strategies and revenue targets.