Key Account Manager - On Premise

Responsible for handling the relationship between the organization and its most important clients. Duties include keeping suppliers engaged and satisfied, communicating key matters, and anticipating their needs. Also responsible for generating new business from these clients and prospecting the market for new potential clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Carries out responsibilities in accordance with the organizations policies and applicable laws. Other duties may be assigned.

• Developing and maintaining strong relationships with the Champion Brands’ largest clients
• Swiftly resolving any issue that a key client may have with the company
• Anticipating any need for improvement in the relationship between the organization and its biggest clients
• Keeping track and supervising all communication between key clients and other departments within the organization
• Working with other departments to develop strategies for improving the quality of the goods or services delivered to key clients
• Managing other account managers
• Working internally to consult the company's management on setting budgets
• Working with key clients to advise them on their required budget
• Coordinating all departments involved in creating the goods or services that are to be delivered to key clients, such as sales, design, advertising, logistics, marketing, creative, management and any other department, with the purpose of making sure that the end product meets all client demands and quality standards.
• Creating and presenting regular reports to the company's stakeholders, regarding the status of the organization's relationship with its top clients
• Working along with sales teams to develop up-selling and cross-selling strategies for key clients
• Studying client data to help with customer relationship management
• Using various techniques to bring in new clients.