Key Account Manager (Ship Supplies)

• Ensure great onboarding of accounts from the sales team.
• Be accountable for own customer portfolio. Be responsible for own customer onboarding. Grow allocated accounts through superior customer service.
• Key Account Management - This includes, but is not limited to:

- collaborating internal stakeholders in- Grow the accounts while also attending to and collaborating to resolve any service-related issues.- Verify that the accounts are sound and produce results for both the top and bottom lines.- Ensure that the accounts receive reporting and the service level agreement.

• Being an ambassador for proactive service and a growth attitude.
• Supporting the collection of any debt when necessary.
• Ensuring the gross profit percentage is met.