Key Hourly Manager

Conducts assigned management duties during scheduled shifts to ensure comfort fresh food is served with Genuine Hospitality delivering a uniquely better guest experience.

Essential Functions

· Manages through “hands on” supervision of the restaurant. This includes but is not limited to, occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties

· Ensures staff is following established recipes and procedures

· Helps to control the guest flow and monitors ticket times

· Creates and maintains a safe and healthy work environment

· In conjunction with all management, enforces compliance with all employment policies in area of responsibility

· Ensures consistency in food and service to increase sales

· 100% table visits (if applicable)

· Ensures culture and core values, passion, partnership, integrity and fun with purpose

· Maintains proper uniform and image standards at all times

· Ensures cleanliness of restaurant and safety of guests is maintained at all times

· Follows TIPS and OSHA guidelines during a shift.

· Works during peak business hours to set the pace in Front and Back of House depending on position

· Maintains a safe, fun, and clean work environment for the staff

Competencies

· Accountability - Ability to accept responsibility and account for his/her actions

· Communication, Oral - Ability to communicate effectively with others using the spoken word

· Communication, Written - Ability to communicate in writing clearly and concisely

· Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards

· Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace

· Time Management - Ability to utilize the available time to organize and complete work within given deadlines

· Working Under Pressure - Ability to complete assigned tasks under stressful situations

Work Environment

Typical restaurant environment