Kuchu's Host/Cashier Associate

The Host/Cashier serves as the first and last point of contact for guests within the restaurant, responsible for managing guest flow, coordinating seating, and accurately handling transactions. This role plays a critical part in shaping the guest experience through professionalism, efficiency, and attention to detail while supporting front-of-house operations. Success in this role is demonstrated through consistent guest engagement, accurate cash handling, effective coordination with service staff, and the ability to maintain a smooth and welcoming dining environment during both routine and high-volume periods.

Reception & First Impression: Welcome guests promptly and professionally, manage reservations and waitlists, and create a positive first impression by ensuring guests feel acknowledged and accommodated upon arrival.

Seating Coordination & Flow Management: Assign tables strategically based on server sections, guest needs, and operational flow to support balanced service and minimize wait times.

Cash Handling & Transaction Accuracy: Process guest payments accurately and efficiently, handle cash and electronic transactions, handle internal charges as needed, and maintain accountability for all funds in accordance with internal controls and procedures.

Communication & Service Coordination: Act as a communication hub between guests and service staff by relaying seating updates, special requests, and operational needs to ensure seamless service delivery.

Dining Room Support: Assist with maintaining dining room readiness by supporting table resets, monitoring cleanliness, and providing light service support such as water service when needed.

Policy Compliance & Operational Standards: Adhere to all company, departmental, and regulatory policies related to safety, sanitation, and guest service, ensuring a clean, safe, and compliant environment.

Team Contribution & Flexibility: Support overall restaurant operations by assisting team members and completing additional tasks as directed to ensure efficient and effective service.