L1 Network and Desktop Support
o 1 to 3 years’ experience in IT Corporate Environment o Provide break-fix Support and maintenance for all in scope Computing Hardware Desktops (e.g., desktops, laptops) o New joiner device setup and configuration and user initial guidance into IT o incident management, and Service Requests for End User requests, VIP Support Requests, IMACDs requests and IT order fulfillment requests for hardware and software o Provide smart hands support for new project setup such as device refresh and IT user…