L1 Network Engineer
Key Responsibilities:
Troubleshoot router, switch, and network connectivity issues
Diagnose LAN, WAN, and VLAN-related problems
Perform IP addressing, subnetting, and interface checks
Use tools such as ping and traceroute
Execute basic CLI commands (Cisco IOS preferred)
Log and manage incidents in ticketing systems
Escalate complex issues to senior engineers
Assist with maintenance and basic configurations
Document issues and resolutions
Requirements:
Diploma or Degree in IT, Networking, or related field
Basic knowledge of TCP/IP, DNS, DHCP, subnetting
Understanding of VLANs and switching concepts
Familiarity with routers and switches
Basic CLI knowledge
Preferred:
CCNA or CompTIA Network+
Hands-on lab experience (Packet Tracer, GNS3)
Exposure to monitoring tools
Experience:
3-4 years
Soft Skills:
Problem-solving mindset
Good communication and documentation skills
Benefits:
Medical coverage
Training and certification support
Career progression opportunities