L1 Support Engineer
Posted 2
views
Description
Hiring: L1 Support Engineer
Location: Chennai
Experience: 1+ Years
Work Mod: Work From Office
Notice period: Immediate to 30days
Key Requirements:
- Provide L1 and L2 technical support for end users across laptops, printers, and peripheral devices.
- Install, configure, troubleshoot, and maintain Windows and Linux operating systems.
- Troubleshoot hardware issues related to laptops, servers, printers, and storage devices.
- Manage user accounts, password resets, and access permissions in Active Directory and Microsoft 365.
- Monitor and troubleshoot network devices such as switches, firewalls, wireless access points, and routers.
- Assist in Windows and Linux server administration, patching, and maintenance activities.
- Handle software installation, upgrades, antivirus deployment, and endpoint security management.
- Troubleshoot email clients, Outlook, Microsoft 365, Teams, VPN, and remote access issues..
- Escalate complex issues to senior engineers and vendors when required.
- Maintain IT asset inventory, documentation, and standard operating procedures.
- Support onboarding and offboarding activities for employees.
- Assist with firewall rule validation, network security checks, and endpoint compliance monitoring.
- Provide support for wireless network connectivity and access point troubleshooting.
If interested kindly share your updated CV to irfanai@canvendor.com