L2 L3 IT Support Engineer
Job Role
Responsible for handling escalated IT incidents, troubleshooting complex workstation, server, and network issues, and supporting Microsoft-based environments. Ensures timely resolution of technical issues while maintaining excellent client service.
At least 5 years of relevant experience as a Systems Engineer or in advanced IT support.
Strong background in desktop, server, and Microsoft infrastructure support.
Experience with Microsoft Server, Active Directory, Azure, and Microsoft 365.
Knowledge of network troubleshooting, hardware issues, and client/server connectivity.
Strong problem-solving, prioritization, and customer service skills.
Ability to follow standard procedures and handle escalated technical incidents.
Nice to Have:
Experience with Citrix, Terminal Services, VMware, and IT monitoring tools.
Network+ certification.
TO APPLY: strictly send your applications to my email, adam@tahche.ph (adam@tahche(dot)ph)