Lab Business Support Specialist I

Are you detail-oriented and passionate about ensuring accuracy and efficiency in healthcare billing operations? We’re looking for a compassionate, caring, and dedicated Business Support Specialist to join our team and help us continue our tradition of excellence.

In this role, you’ll focus on reviewing and resolving outstanding accounts while ensuring timely, accurate follow-up within established productivity and quality standards. You’ll play a key role in maintaining financial accuracy and supporting a smooth revenue cycle through effective communication and documentation.

What You'll Do:

• Review and resolve outstanding lab accounts in work queues according to departmental policies and productivity standards.
  • Respond to inquiries via correspondence, email, and telephone within established timelines (within three business days).
  • Document all actions taken in a clear, concise, and accurate manner.
  • Maintain required competencies and perform duties in alignment with assigned responsibilities and workflow expectations.

Education & Experience:

• Completion of High School or GED is required.

• At least a year of experience in a physician office, hospital registration, hospital or professional billing, or training at an educational institution that includes medical billing is a preferred.

If you thrive in a structured, detail-focused environment and are committed to accuracy, accountability, and service excellence, we encourage you to apply and become part of our team.

Day Shift Monday-Friday