Laundry Supervisor
Description
The Standard, Mexico City arrives in the historic Tabacalera neighborhood with character, color, and a signature wink. With 206 guestrooms, 27 branded residences, vibrant dining destinations, and a rooftop overlooking the Monumento a la Revolución, we're bringing our unmistakable energy to Latin America.
We're looking for a Laundry Supervisor to lead the daily operations of our Laundry department, ensuring the highest standards of cleanliness, organization, and garment care throughout the hotel. We're searching for someone with strong attention to detail, a hands-on leadership style, and a commitment to quality. This role is essential in supporting hotel operations by ensuring linens, uniforms, and guest laundry are processed efficiently while maintaining the exceptional standards that define The Standard experience.
The Opportunity
At The Standard, every detail matters. From perfectly pressed uniforms to impeccably maintained linens, the work that happens behind the scenes plays a vital role in how our guests experience the hotel. We're looking for someone who understands that operational excellence starts with consistency, organization, and pride in the details. As a Laundry Supervisor, you'll lead a dedicated team, oversee daily production, and ensure quality standards are met while creating an environment where efficiency and teamwork thrive.
What You'll Do
- Supervise the daily operations of the Laundry department to ensure efficiency, productivity, and quality.
- Lead and support Laundry Attendants throughout each shift, promoting teamwork and accountability.
- Ensure linens, towels, uniforms, and guest garments are processed according to hotel standards and procedures.
- Monitor washing, drying, pressing, folding, and distribution processes to maintain consistency and quality.
- Conduct quality inspections to ensure all items meet presentation and cleanliness standards.
- Coordinate the timely delivery and collection of linens and uniforms across hotel departments.
- Maintain accurate inventory levels of linens, uniforms, and laundry supplies.
- Monitor chemical usage, equipment performance, and operational efficiency.
- Identify and report maintenance needs for laundry machinery and equipment.
- Ensure proper handling of guest laundry items and special garment care requests.
- Train, coach, and develop team members on departmental procedures and quality standards.
- Assist with scheduling, staffing coverage, and daily workload distribution.
- Maintain compliance with health, safety, sanitation, and chemical handling procedures.
- Support cost-control initiatives through proper inventory management and waste reduction practices.
- Prepare daily operational reports and communicate departmental updates to leadership.
- Collaborate closely with Housekeeping, Uniform Services, and other operational departments to ensure smooth hotel operations.