Lead AI Engineer
Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4 years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. U…
