Lead Assistant Manager
Performance parameters
- Complete Documentation as per agreed timelines
- Quality of output meeting the client expectation
- Internal and External Feedback
- Use of Digital Innovation in Process Documentation/ contribution in project management/ Op Ids
- Coordinating and supporting in project management in various stages
- Lean Six Sigma training (Asset, Lean & Green Belt) completed within a year
- Domain expertise/ Certifications/ Upskilling
- Independently handle client calls
- Will Document End to End Process
- Check completion and correctness of Documents using Documentation check list
- Work closely with client to get the timely approvals on Documents
- Will follow Documentation guidelines to create Documents
- To save and share documents with Operations team
- Technical Skillset Required
- Excellent knowledge of MS Word, Visio & PowerPoint
- Excellent Working E-mail writing, communication skills are required
Performance parameters
- Complete Documentation as per agreed timelines
- Quality of output meeting the client expectation
- Internal and External Feedback
- Use of Digital Innovation in Process Documentation/ contribution in project management/ Op Ids
- Coordinating and supporting in project management in various stages
- Lean Six Sigma training (Asset, Lean & Green Belt) completed within a year
- Domain expertise/ Certifications/ Upskilling
- Independently handle client calls
- Will Document End to End Process
- Check completion and correctness of Documents using Documentation check list
- Work closely with client to get the timely approvals on Documents
- Will follow Documentation guidelines to create Documents
- To save and share documents with Operations team
- Technical Skillset Required
- Excellent knowledge of MS Word, Visio & PowerPoint
- Excellent Working E-mail writing, communication skills are required
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Primary External Interactions Candidate will be interacting with client SME to get the process knowledge, and getting the Documentation reviewed and approved
Work Experience, Competencies and Skills Requirement
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