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EXL

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Lead Assistant Manager

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Referral available at EXL

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You will be responsible for executing & managing assigned client engagement/s at an executive & relationship level within the practice. You can expect to work with external & internal client/s personnel to contribute on operational risk projects.

The primary responsibilities of this role include –

  • Vendor Risk Assessment: Evaluate new supplier engagements using established screening methods to determine applicable risk functions.
  • Stakeholder Collaboration: Partner with Sourcing, Business Partners, Vendors, and risk function SMEs to resolve issues and ensure timely pre- and post-contract due diligence.
  • Process Management: Support intake, documentation screening, and coordination with contract administration; manage due diligence close-out and act as liaison with Legal and spoke departments.
  • Risk Monitoring & Reporting: Maintain vendor profiles and risk registers; prepare risk reports, dashboards, and monthly performance packs highlighting trends and metrics.
  • Vendor Screening: Conduct external checks (financial health, negative news, compliance indicators).
  • Governance & Documentation: Ensure policies, SOPs, and workflows are clearly defined, updated, and documented.
  • Leadership & Team Development: Assign work, mentor associates, provide feedback, and manage stakeholder relationships.
  • Performance Management: Meet SLA targets, prepare performance dashboards, and deliver process-related reports.
  • Customer Service: Provide timely and accurate support to all stakeholders.
  • Graduate from a reputed university with 4 to 7 + years of total work experience
  • Understanding and working experience of Vendor Risk Compliance process
  • Understanding of the domain needs of the process and its key drivers
  • Data analytical skills
  • Proficient in working on Excel and data representation skills
  • Proficient in creating and updating dashboards
  • Proficient in communication, negotiation and constructive resolution of conflicts
  • Good networking capability and client-facing skills
  • Experience in working on contracts related projects
  • Identifying, categorizing, abstracting and presenting key information in the specified format
  • Reviewing different agreements for adherence to defined client position, standardizing agreements & mapping deviations
  • Administration of contract databases/repositories using contract management software or client-provided tools
  • Excellent communication and interpersonal skills

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