Lead Backend Engineer - Customer Care Systems
Posted
Summary
Lead Backend Engineer on Traveloka's Customer Care team: design and ship multi-service backend systems, own architecture decisions, mentor junior engineers, and act as on-call authority while shaping AI tool usage. Core strengths: scalable backend platforms and API design.
Traveloka is seeking a Lead Backend Engineer for the Customer Care team. You will design and ship multi-service systems, own architecture decisions, and collaborate with Product to map technical dependencies.
You will mentor junior engineers, serve as on-call authority, and shape AI tool usage to speed delivery while managing risk. The role requires proven experience in building scalable backend platforms, strong API design skills, and a CS degree or equivalent depth.