Lead Business Analyst
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Description
We are looking for a Lead Business Analyst to support and evolve a custom insurance policy administration application with a distributed team. You will investigate production issues, shape clear requirements, and guide delivery through strong documentation and collaboration. Apply now to help drive reliable outcomes!
Responsibilities
- Lead investigation of complex production issues and define actionable next steps
- Triage and coordinate resolution of production incidents with the core team
- Create epics, features, and user stories in Azure DevOps for complex functionality
- Define and document user requirements and solution approaches based on analysis
- Support configuration activities across rating, UI, error messages, and document prototypes
- Maintain a shared knowledge repository to capture knowledge transfer outcomes and processes
- Liaise with business users, vendor analysts, and developers to align on requirements and decisions
Requirements
- 5+ years of business analysis experience in insurance-focused systems
- At least 1 year of relevant leadership experience
- Azure DevOps experience creating epics, features, and user stories
- Advanced requirements elicitation and estimation skills
- Strong documentation analysis skills and ability to produce clear artifacts
- Solid SQL skills for data investigation and issue analysis
- Strong leadership skills to guide requirements work across a distributed team
- Excellent command of written and spoken English (B2+ level)
Nice to have
- Insurity experience
- Property and Casualty domain expertise
- Experience in requirements and change management
- Proficiency in SQL for complex queries and troubleshooting
Benefits
- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
