Lead Business Analyst - MS 365 Copilot

We're looking for a Lead Business Analyst to shape the product strategy and roadmap of our comprehensive settlement platform. This person will collaborate with Accounting, Treasury, Tax, Legal, Compliance, and engineering teams to design, develop, and expand the systems supporting partner settlement, payout, and core finance operations.

Responsibilities

• Own and define the product vision, strategy, and roadmap for the settlement and payout platform
• Collaborate with Accounting, Treasury, Tax, Legal, Compliance, and business stakeholders to turn complex financial and regulatory needs into scalable product solutions
• Lead product execution alongside engineering teams, covering requirements, design, development, launch, and ongoing refinement
• Develop auditable, configurable, and resilient settlement systems that accommodate various business models, fee structures, promotions, and expansion into new markets
• Establish and track success metrics—including settlement accuracy, reconciliation latency, dispute rate, and payout timeliness—and continuously enhance platform performance
• Enhance trust and transparency in settlement calculations through tools, reporting, and diagnostics for internal teams and external partners
• Balance trade-offs among speed, accuracy, compliance, and operational effort while upholding financial integrity
• Guide prioritization efforts and present roadmap decisions to senior leadership and cross-functional partners
• Be available to travel to Korea as needed

Requirements

• 10-14 years of professional experience, with a demonstrated history of building products and scaling complex systems
• Preferred background in finance, accounting, fintech, payments, or marketplace/retail platforms
• Hands-on experience with financial systems, settlement, payout, reconciliation, or similar areas
• Strong analytical and problem-solving abilities, with comfort working with data and metrics
• Proven capability to collaborate across engineering, finance, and business functions
• Strong written and verbal communication skills, along with stakeholder management expertise
• Comfort navigating ambiguity, establishing clarity, and delivering results in a fast-moving setting
• A Bachelor's degree in Business, Finance, Engineering, Computer Science, or equivalent experience
• Fluent business English; Korean language ability is a plus

Nice to have

• MBA, Engineering degree, or other relevant advanced degree
• Background in e-commerce, marketplace, or two-sided platform businesses
• Understanding of accounting, tax, treasury, or compliance processes within a multinational context
• Exposure to A/B testing, experimentation, and platform-focused product development

Benefits

Opportunity to work on technical challenges that may impact across geographies

Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications

Opportunity to share your ideas on international platforms

Sponsored Tech Talks & Hackathons

Unlimited access to LinkedIn learning solutions

Possibility to relocate to any EPAM office for short and long-term projects

Focused individual development

Benefit package:

• Health benefits
• Retirement benefits
• Paid time off
• Flexible benefits

Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)